Friday, November 30, 2007

Vulnerable Woman Duped By Sneaky Marketing Scheme

Several weeks ago I received a Caribou Coffee gift card and I decided to register it online. One of the questions during registration was "Would you like to receive a special message on your birthday?" At the time I was feeling particularly sad and vulnerable and the idea of receiving a special message on my birthday seemed terribly appealing. So I clicked "yes" and gave them my e-mail address.

Obviously, I immediately began receiving spam from Caribou Coffee. Probably 5-6 messages a week. But this is okay, I think, because I am going to recieve a special message on my birthday... I wait it out.

Soooooooo...the big day arrives. I am 29 today.

Oooh, boy. I boot up my computer and check my e-mail.

No special message from Caribou Coffee.

NO SPECIAL MESSAGE!!!!!

(In fairness--because, oh, even when ranting I try to be fair--they did send me a free birthday drink coupon last week. Which was nice. But that wasn't the deal, folks. The deal was SPECIAL MESSAGE ON MY BIRTHDAY.)

I hit the refresh button on my gmail account all day.

NO! SPECIAL! MESSAGE!

I endured weeks of spam for this???? And incidentally, given the prolificacy of their spamming, the odds that I would NOT receive ANY message from them today was, like, NIL! Incredible! Breach of contract! Detrimental reliance! If I knew I would have to endure such heartache today, I would have just sent myself a time-delayed message from my gmail account. A special birthday wish from Six-Weeks-Ago-Anna to Present-Day-Anna. Instead, I thought I could count on Caribou to send me a special message. It's not like I need everyone to wish me a happy birthday or anything, but one has certain expectations. My mom. My spouse. My bestest friends. Caribou Coffee SINCE I SIGNED UP FOR IT! Those bastards! And what can I do? Call the corporate headquarters and demand that they send me a special message??? I am just screwed, pure and simple. Completely screwed out of my special message. I do not need this emotional roller coaster. I am not answering their trivia anymore! I am only going to Dunn Bros. from now on! No. I AM going to answer their trivia from now on. I am going to siphon away all of their profits ten cents at a time. And maybe I will send them a special message, too. Because, dammit, they made me cranky on my birthday.

2 Comments:

At 8:26 PM, Anonymous Anonymous said...

Dear Ugly Juice-

We deeply regret the computer glitch that led us to not sending you a special message on your birthday. We deeply regret any inconvenience this may have caused. May we please take this opportunity now to extend a very special birthday wish to you today, the day after your birthday. we will look into what caused this very unfortunate event and will take corrective action.

Sincerely,

Caribou

 
At 6:42 AM, Anonymous Anonymous said...

Dear Ugly Juice,

We have researched your complaint about the lack of a special birthday message. Our research has shown that the reason you did not get a special message is because Caribou's computer did not believe you were really turning 29. Your computer profile of a young, hip, chic urban lawyer was entirely incompatible with the birthday message to a sad 29 year old wench. The error message blew the computer completely out. We will be unable to send you anything until some geek can reconcile the two images. In the meantime, we suggest you start lying about your age.

Sincerely, Caribou

 

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