Friday, January 06, 2006

Woman Fights Urge to Seriously Injure Citibank Employee

I've spent the last few days finishing my craft area in preparation for last night's craft conspiracy meeting hosted by moi. It was a super fun meeting, wish I had taken some pictures. We finished almost all of the quilt blocks, and I'll spend the weekend finishing it up. I'll post photos when done.

I was going to write a really long rant about the super annoying conversation I had with the guy at Citibank today. I was soooooooooooooooooooooooooo irate. Basically, I had called to activate my new card, and he was trying to get me to enroll in credit protection. I told him "no" no less than eight times before I finally hung up in exasperation. He was being so argumentative. What really made me mad was that to fully activate my card, he said he needed to read me this disclosure thing, and I kept asking him to do that so I could hang up, but he wouldn't do it, so I had to stay on the line while he kept pushing and pushing and pushing it on me, while I said NO NO NO NO. After I said at least 3 times that I didn't want it, and that I just wanted to be done with the conversation, he said, "OK, then I'll just go ahead and sign you up for this credit protection, and..." WHAT? I want to complain to the attorney general about it. It's one thing to be pushy, but to sign someone up for it in the face of their explicit refusal is criminal. They are just preying on people who don't have the patience or the strength to say no. And they're counting on me to not look at my statement close enough to see the extra charges to pay for the program. I was going to post a transcript of the conversation with commentary, but I'm reading this new book called "Don't Sweat the Small Stuff...and it's all Small Stuff," which tells me that being annoyed at the behavior of other people interferes with my own peace and happiness. So I have to let it go. Even though I accidentally ranted about it anyway. Instead, I will feel sympathy for him. He must be very unhappy.

That is a pretty good book, by the way. My mom keeps it in our bathroom at home. When Shad and I were driving back from Perham after visiting for Christmas, Shad mentioned that he had spent more time in the bathroom than necessary because he was enjoying the book. Then I admitted, that I, too, had lingered on the can reading it on several occasions during my visit. Shad picked up a copy at Barnes and Noble few days later. I haven't read the whole thing, but I've been reading a few pages here and there. I suspect Shad set this whole thing up so that I won't bug him about cleaning the house all the time. Because having a clean house is considered "small stuff"...and, well, you don't sweat the small stuff.

2 Comments:

At 7:40 PM, Blogger Ugly Juice said...

I am going to write a letter of complaint. I always hesitate to do so, because I don't want to waste any more of my precious time...

 
At 11:22 AM, Blogger Unknown said...

Jean has that book and a few others by him (someone Carlson right?). I am trying to let things go more myself and also working on maintaining a state of peace and calm. It is hard, but I think overall it will keep you happier.

 

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